Despite C-suite optimism and more investment, there's a big gap between AI aspirations and enterprise readiness. The answer?

At the start of this year, DBS Bank, Southeast Asia’s largest lender, claimed to have unlocked around S$1bn in economic value from its artificial intelligence (AI) and analytics initiatives in 2025, a ...

International Business Machines CEO Arvind Krishna says maximizing returns on investment in artificial intelligence requires a fundamental restructuring of business workflows rather than just adopting ...

Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

Increasingly, companies face a significant dilemma when trying to transform to the quickly evolving new operating models for services. Companies buying services delivered in the new models encounter ...

Today’s CIOs are expected to fix everything, but only own half the process. It’s time to stop blaming leadership and start fixing our broken operating models. The idea of the “360° CIO” isn’t a future ...

As much as cloud adoption is about embracing cloud-based infrastructure and applications, organisations that do not change the way they work will not be able to reap the full benefits of the ...

Cloud adoption once delivered a clear competitive advantage. Today, that advantage is no longer defined by whether you are in the cloud, but by how effectively you operate it. Many enterprises are ...